The Federal Antimonopoly Service (FAS) and the Association of
The Federal Antimonopoly Service (FAS) and the Association of European Businesses (AEB) agree on a code of conduct automakers and dealers. Rules of work will appear in the September-October 2013 and have a positive impact on the car market transparency and quality of customer service.
According to the document, the automakers have voluntarily commit themselves to enhance the transparency of the work with new and existing dealers, and the creation of non-discriminatory access to the market and making long-term dealer agreements.
Between dealers and manufacturers there are a number of problems. For example, parallel imports, high costs of entry, high standards to be met by the car dealers on the formation of the structure of sales, and the timing of dealer contracts. According to FAS, and there were times when manufacturers adjusted the number of dealers in the region, especially without signing contracts.
As a result, even the informal dealers service quality is not always the cost. According to experts, the new document will create a code of conduct for dealers in the market, as well as lower prices for spare parts. Although in this case, experts caution that the cost of works and services is still not likely to decrease, according to "RBC Daily».
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