More than 600 extraordinary ideas proposed by innovators
More than 600 extraordinary ideas proposed by innovators Far East Savings Bank for seven months in 2013. 55 of them have already been introduced, and a further 42 are ongoing. The economic effect in six months for the bank is about 185 million rubles. Formation of a culture of innovation and active development of innovation as a complete system, begun in the Savings Bank in 2009 with the organization of «Exchange of ideas.» Today, the entire system of the Savings Bank in the «Exchange of Ideas» are more than 220 thousand people and served more than 150 thousand sentences. Currently, the bank employees a unified online platform for the exchange of ideas where everyone can speak out and be heard on the most important issues for the Bank. «We have important contributions of each, because of the separate opinions will form a common understanding and a common solution,» — said Evgeny Titov, Chairman of Far East Bank OJSC «Sberbank of Russia». — Special attention is given to proposals aimed at service customers. Such proposals as «Effective management of the queue, depending on the client flow» Sergei Sorochinskiy of Sakhalin branch or «Optimization of the sort issued cards» Roman Gilyazetdinova help us to provide quality customer service.