Now for poorly cleaned room, dirty bed linen or broken faucet, hotels Russia can get a discount. It is written in the draft of the new rules for the provision of services. According to the "Maritime newspaper" if the document is approved by the government, and it will take action - living in hotels are legally able to claim a discount or a full refund for unsanitary room. Another way out of the conflict - the discount for paying for accommodation. The administration must objectively compare the quality and price. The bill also gives another option to address the issue: if managers do not respond to comments angered the customer can leave the hotel by notifying the Administrator in writing. And then demand the return of the entire amount of the room. Document decides that the hotel is obliged to return the money no later than ten working days from the date of the application. "How, in fact, correct the regulations of the hotels - shared with one of the developers of the document - Gennady Lamshin, who served as president and CEO of RSA. - There are important rules that can minimize the conflicts between the lodgers and the hotel. " As "Maritime newspaper" prepared by the bill - yet another confirmation that the quality of hotel service in Russia began to pay attention. Is no exception and Primorye. In particular, local entrepreneurs have high hopes for the introduction of Vladivostok two five-star hotels: Ship on the waterfront and Cape Stormy. The President of the Far Eastern Association of Restaurateurs and Hoteliers Roman Ivanischev notes that the beginning of these hotels are waiting for all the tourism business, "Primorye capital will reach a new level of hospitality. Opening of five-star hotels will draw the attention of managers around the world in Primorye as the site where it is possible to carry out large-scale international events. It is also assumed that the new hotels are qualitatively different level of service will set the tone for all the other members of the seaside tourist industry. Them not to lose against increasing competition, have to meet international standards.
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