At the end of last week, there have established "box
At the end of last week, there have established a 'box of trust ", where you can leave a suggestion, complaint or wish to thank relating to the work of the institution. This unusual form of communication introduced in order to timely management decisions aimed at improving the quality of medical care. As the chief physician clinics Svetlana Nagibko, without attention there will be no one to communicate even anonymously. - There are patients who, for whatever reason, can not be said about his dissatisfaction with the doctor, but talk about it to friends and relatives, often encountered by those who complain to higher authorities. Most of these "problems" we could quickly solve on the spot, if I learned about them from the source. That's why we created our "box of confidence" - said Svetlana. According to the press service of the Primorsky Territory Administration, the doctors are confident that through the work of the "box of trust" can assess and analyze a broader and more comprehensive range of issues of medical organization in contrast to the method "of questioning." In this case, the patients when using the "box of trust" shall be exempt from simple answers and are able to make specific suggestions and requests, revealing the essence of the issue is not restricted to particular subject matters as the questionnaires. Meanwhile, the administration of children's polyclinic № 3 resembles that in addition to the box of trust with their suggestions and comments of parents of young patients may also apply to the chief doctor or deputy chief physician of the medical work or to ask any questions about health care in health facilities by e-mail: detpol3 @ bk.ru
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